60-Day Money Back Guarantee | Lifetime Warranty | Proudly Made in the USA 🇺🇸

This section doesn’t currently include any content. Add content to this section using the sidebar.

Image caption appears here

Add your deal, information or promotional text

FAQ

Common Questions

Our filter technology was created about 7 years ago with the help of over 30 years of combined knowledge and testing.

Yes, we sell replacement parts on our website and provide a lifetime warranty on all products if there is a manufacture defect.

If products were damaged accidentally, OPTI will provide a discounted price for replacements with proof of purchase.

We are currently devloping glass models. To stay updated you can subscribe to our email newsletter and recieve updates on when it will be released.

The main differences between OPTI Water Filter and ZeroWater is that OPTI allows beneficial trace minerals to pass through while still removing the contaminants.

Please keep in mind that if you are using a TDS/PPM meter to test OPTI's water, it will show up very high due to the mineral content NOT contaminants.

A TDS/PPM meter measures ALL total dissolved solids (like minerals), but does NOT measure chemicals like pesticides and such.

OPTI also has a higher filter capacity (120 gallons & 200 gallons per filter) and will also OPTImize your water and provide you a higher pH level than ZeroWater.

Yes, it can. If the water has not been previous treated then it is recommended to boil the water regardless of the brand before consuming it.

Our TDS/PPM is actually higher around 300 ppm (can vary depending on water source) because of the natural minerals we allow to pass through the filter. Our patents allow us to remove the bad contaminants, and identify the good minerals like beneficial trace minerals (calcium, magnesium, sodium, etc) that our bodies need and letting those pass through.

If you were to use a PPM/TDS meter it would read high, but we also do not recommend using a PPM or TDS to determine the quality of the water because those meters pick up all of the natural minerals in water.

60 Day Money Back Guarantee

This is the solid activated coconut carbon residue that may accumulate during production.

This is why we ask you to soak and rinse off the filter with cool water before use. This dust is not harmful and will go away once the filter is rinsed and primed properly.

Our filter is designed to be used with municipal tap water. But if you choose to use this with well water, we suggest that you either boil or make sure your water is treated for any bacteria or viruses.

Each unit comes with 1 filter unless specific otherwise.

Opti Chill

It is recommended to change it every 2-3 months or after 120 gallons. There is a dial built into the pitcher that you set each time you change your filter.

Yes, we recommend to clean the unit every 2-4 months or when ever you change your filter. Unit is easy to disassemble and all you need is the soft side of a sponge and some mild soap.

(Tip - we recommend keeping the unit away from sunlight since our filters remove all of the chlorine.)

The 120 Gallon Replacement filters for this unit are $49.00.

Yes, the entire unit is made from BPA free plastic and the filters are made from Sugar cane plastic which is more eco friendly.

OPTI's filters remove up to 80% of fluoride. We are always striving to improve our technology everyday.

OPTI Chill - Dimensions:

3.5in Long x 8in Wide x 9.25in high

4.25in long WITH the spigot

The top reservoir for tap water is roughly 1 gallon and the bottom reservoir is 2 gallons. You can expect to filter about 1 gallon every 1 hour to 1.5 hours if you fill the top reservoir completely (the more water that is on the top, the more pressure there is = faster filtration).

So roughly about 2 hours to fill up the entire bottom reservoir (2 gallons). Our filter takes a little more time because of how tight our pores are. This allows us to filter out more than other brands and assure your water is safe.

WE RECOMMEND you refill the top basin regularly to make sure you always have water after each use.

No. OPTI let's natural beneficial trace minerals such as calcium and magnesium to pass through. These minerals are naturally found in water and is what makes OPTI's filtration unique.

Customer Testimonial - Coffee made with this purified water definitely taste better. Have not noticed an calcium buildup on my coffee maker.

All of our products come with a lifetime guarantee!

If it is manufacture defect then we will be happy to send you a replacement part at no cost to you!

Be sure to prime your filter with the priming syringe. If the problem persist, contact customer supportand we will be happy to assist you.

No, this does not need to be refrigerated. If you prefer you can keep it on your countertop or where ever you prefer. Only thing we recommend is to keep it away from sunlight :)

We recommend the 120 gallon filter as the unit is created to have enough pressure for the smaller 120 gallon filter and not the larger 200 gallon filter.

Take a look at our Opti Chill Manualfor more information.

Opti Drop

You can fill the top reservoir up completely. The top reservoir will prevent the bottom reservoir from "over filling" due to the way it is designed.

Yes, we recommend to clean the unit every 2-4 months or when ever you change your filter. Unit is easy to disassemble and all you need is the soft side of a sponge and some mild soap.

(Tip - we recommend keeping the unit away from sunlight since our filters remove all of the chlorine)

The 200 Gallon Replacement filters for this unit are $59.0.

Yes, the entire unit is made from BPA free plastic and the filters are made from Sugar cane plastic which is more eco friendly.

OPTI's filters remove up to 80% of fluoride. We are always striving to improve our technology everyday.

You can purchase all filters directly from our website.

On average we recommend to change the filter every 3-4 monthsor every 200 gallons depending on the household usage.

Yes, the bottom reservoir will hold up to 3 gallons of clean water. The top reservoir will hold roughly 1 gallon of dirty tap water.

Yes, this unit comes with the bottom stand you see in the picture (the portion below the spigot).

Take a look at our OPTI Drop Manual for more information.

OPTI Flex

Only 3 gallons curently. Please also keep in mind that most hot and cold dispensers also have a 1 gallon reservoir built in which will round up the capacity to 4 gallons including the OPTI Flex.

We recommend keeping the top reservoir topped off if you are worried about not having enough water.

If a regular 5 gallon jug fits on the dispenser, this will fit. OPTI Flex comes with a float so the water will auto stop filtering once the ceramic pot is full.

Our 200 gallon replacement filter is compatitable with our OPTI Flex.

We have 2 filters: 120 gallon Filter and 200 gallon Filter.

Our 200 gallon filter is compatible with the OPTI Drop&OPTI Flex.

No, but we are working on developing a product that will be compatible with bottom load systems.

Any type of dispnser that fits a 5 gallon jug on the TOP (not a bottom load system).

Pour tap water into the Top basin.

Our filter lasts 200 gallons or rouhgly 3-4 months depending on usage.

Provide the answer to the question here.

Take a look at our OPTI Flex Manual for more information.

200 Gallon Filter

Yes, the filter itself is solid Activated Coconut Carbon. The rattling noise you hear is additional media that is a part of their patented process. This aids in increasing the alkalinity and OPTImizing the water.

We recommend the 120 gallon filter as the unit is created to have enough pressure for the smaller 120 gallon filter and not the larger 200 gallon filter.

Yes, please keep the priming syringe for all future uses. We do this to reduce the amount of unnecessary waste our brand produces as much as possible.

You can order another priming syringe from our website under the products dropdown.

120 Gallon Filter

Yes, OPTI Filters remove over 99% of lead from the water.

Yes, please keep the priming syringe for all future uses. We do this to reduce the amount of unnecessary waste our brand produces as much as possible.

Our filters can be disposed of by placing them in the recycling bin. Our filters are made from activated coconut carbon and sugar cane plastic that will biodegrade over time.

We are also in the process of potentially creating a recycle program as well. If you are interested in this then please contact us and let us know. The more demand shown from our customers about a recycling program we have, the more we can potentially do!

It is suggested to replace the filter every 120 gallons or roughly every 2-3 months. It depends on the household size and how much water they consume.

Search