Product Installation
Step 01
Rinse, Install, and Prime FIlter
Step 02
Fill the Water Reservoir Full
Step three
Enjoy safe, crisp and great-tasting water
Prefer the Full Guide? Download our Complete Setup Manuals.
Frequently asked questions
Find answers to common questions about our products and services
Yes, we sell replacement parts on our website and provide a lifetime warranty on all products if there is a manufacture defect.
If products were damaged accidentally, OPTI will provide a discounted price for replacements with proof of purchase.
This is the solid activated coconut carbon residue that may accumulate during production.
This is why we ask you to soak and rinse off the filter with cool water before use. This dust is not harmful and will go away once the filter is rinsed and primed properly.
The main differences between OPTI Water Filter and ZeroWater is that OPTI allows beneficial trace minerals to pass through while still removing the contaminants.
Please keep in mind that if you are using a TDS/PPM meter to test OPTI's water, it will show up very high due to the mineral content NOT contaminants.
A TDS/PPM meter measures ALL total dissolved solids (like minerals), but does NOT measure chemicals like pesticides and such.
OPTI also has a higher filter capacity (120 gallons & 200 gallons per filter) and will also OPTImize your water and provide you a higher pH level than ZeroWater.